Price Protection Guarantee

ANOTHER WAY WE'VE GOT YOUR BACK

You can shop with confidence with our 30-day Price Protection Guarantee. If the price is reduced by 99 Bikes within 30 days of your purchase, we will give you the difference back on a 99 Bikes Gift Card.

WHAT IS THE PRICE PROTECTION GUARANTEE?

HOW TO CLAIM IT

Claiming the Price Protection Guarantee is very easy!

STEP 1

Contact your local 99 Bikes store or our online form

STEP 2

Provide us the details of your purchase: invoice number, purchase date, product purchased.

STEP 3

Our team will verify the details and if it’s valid we will provide you with a 99 Bikes Gift Card to the value of the difference.

PRICE PROTECTION GUARANTEE DETAILS

All the details you need about our Price Protection Guarantee.

TERMS AND CONDITIONS

If the price is reduced by 99 Bikes within 30 days of purchase, we will give you the difference back on a 99 Bikes Gift Card.

  • 30-day Price Protection Guarantee is exclusively available to Club 99 members and who have paid the $5 club joining fee at time of purchase.
  • Applies to advertised prices in Australian 99 Bikes stores and www.99bikes.com.au
  • Valid for 30 days after the invoice date of the product purchased.
  • Claim must be made within 30 days of purchase.
  • Products must be an exact-match.
  • Excludes used, secondhand, demonstration and clearance products.
  • Excludes bonus offers, coupons, discount codes, cashback offers and advertising errors or misprints.
  • Gift card amount will be the difference between the invoice purchase price and the current advertised price.
  • Gift Cards cannot be exchanged for cash.
  • Lost or stolen gift cards will not be replaced.
  • Gift Cards are valid for 3 years.
  • Gift Cards are to be treated like cash.

The terms and conditions of our "30-day Price Protection Guarantee” are subject to change without notice.

WHO CAN CLAIM THE PRICE PROTECTION GUARANTEE?

This guarantee is exclusively available to Club 99 members and who have paid the $5 membership fee.

If you aren’t a Club 99 member, you must join in order to receive the price protection guarantee.

JOIN CLUB 99 TODAY AND GET ACCESS TO ALL THESE BENEFITS

  • Get access to club prices
  • The 5% Best Price Guarantee
  • The 30-Day Perfect Ride Guarantee
  • An annual $25 Gift Voucher
  • Free First Tune Up Bike Service
  • Free maintenance classes
  • Free product transfer between stores*
  • 30-Day Receipt free returns
  • Exclusive sales, discounts and offers
  • Price Protection Guarantee